Is Rocket Play Casino available to Australian players?

Yes, Rocket Play Casino actively welcomes Australian players and supports Australian dollars (AUD) as a primary currency.

What is the minimum deposit required to claim the welcome bonus?

The minimum deposit required to trigger the welcome bonus is generally modest, making it accessible to players at various bankroll levels.

How long does it take to withdraw winnings?

Withdrawal times depend on your chosen payment method. Cryptocurrency withdrawals are typically the fastest, often processed within a few hours to one business day.

Are the games at Rocket Play Casino fair and certified?

Yes, all games are sourced from reputable software providers whose titles are independently tested and certified for fairness by recognised third-party auditing organisations.

Does Rocket Play Casino offer a mobile gaming experience?

Absolutely. The platform is fully optimised for mobile play, allowing you to enjoy your favourite pokies, table games, live casino titles, and sportsbook betting directly from your smartphone or tablet.

How can I contact customer support if I have an issue?

Customer support is available through multiple channels including live chat available around the clock and email support for less urgent enquiries.

Privacy Policy

Last Updated: 2026

Portfolio Melbourne ("we," "us," "our," or "Company") operates portfoliomelb.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.

Information We Collect

We collect information in the following ways:

Personal Information: When you interact with our Website, we may collect your name, email address, phone number, and other contact details you voluntarily provide.
Technical Information: We automatically collect your IP address, browser type, operating system, device information, and referring URLs.
Cookies: We use cookies and similar tracking technologies to enhance your experience and track affiliate referrals (see Cookie Policy below).
Usage Data: We collect information about how you interact with our Website, including pages visited, time spent on pages, links clicked, and search queries.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Website and services
To track and attribute affiliate referrals to Rocket Play Casino and other gambling operators
To conduct analytics and understand user behaviour and preferences
To send promotional content, newsletters, and updates (only with your consent where required)
To comply with legal obligations and prevent fraud
To respond to your inquiries and provide customer support

Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance functionality and user experience. The types of cookies we use include:

Essential Cookies: Required for basic Website functionality
Analytics Cookies: Help us understand user behaviour and website performance
Affiliate Tracking Cookies: Used to track referrals to gambling operators and calculate commissions
Third-Party Cookies: Placed by advertising partners and analytics providers

You may opt out of non-essential cookies through your browser settings. However, disabling cookies may affect Website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Links

Our Website contains links to external websites, including Rocket Play Casino and other gambling operators. We are an affiliate of these platforms and earn commissions from referrals. We are not responsible for the privacy practices or content of these third-party websites. We strongly encourage you to review the privacy policies of any external websites before providing personal information. Your interactions with linked sites are governed by their own privacy policies, not ours.

Your Rights

As an Australian user, you have rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):

Right to access your personal information held by us
Right to request correction of inaccurate or incomplete information
Right to request deletion of your information (subject to legal obligations)
Right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR. If you are in the United States, you may have rights under applicable state privacy laws such as CCPA. Please contact us to understand your specific rights.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. Affiliate tracking data is typically retained for the duration required by our partners and applicable law. If you request deletion, we will remove your information within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us at:

Email: privacy@portfoliomelb.com

We will respond to your inquiry within 30 days or as otherwise required by law.

This Privacy Policy is subject to change at any time. We will notify you of significant changes via email or a prominent notice on our Website.